Skip to main content

Help Make Muni Safe for Everyone

By
Help Make Muni Safe for Everyone
By Mariana Maguire

Person figure with hands on its body in the center of a white circle with a red background and red slash-through symbolizing no harassmentNew Muni “no harassment” symbol

The safety of our customers and staff is a top priority for the SFMTA. That is why we are launching MuniSafe – a campaign to increase reporting of gender-based harassment through recently expanded incident reporting options.

If you experience or witness an incident, help us make MuniSafe by reporting it using the Muni Feedback form at SFMTA.com/MuniFeedback, the 311 mobile app or by calling 311.

Non-English speakers should call 311 for language-assisted reporting.

Gender-based harassment takes many forms, affects many people and is absolutely not tolerated on Muni. Survivors should report incidents to the San Francisco Police Department if they feel comfortable doing so. By also reporting incidents directly to the SFMTA, you will help us track events that occur in our system so we can build better safety responses and direct resources to reduce gender-based harassment.

: Person figure with hands on its body in the center of a white circle with a red background and red slash-through symbolizing no harassment on the left quarter of an elongated red rectangle with text in three languages in the right three quarters and black text across the top with white background.New car cards that will be installed soon in vehicles system-wide with information about gender-based harassment reporting.

Use the Muni Feedback Form at SFMTA.com/MuniFeedback

Screenshot of the Muni Feedback Form where "Complaint," "Muni Service," "Safety and Security," and "Gender based harassment" are selected

People should use the Muni Feedback form to report incidents at SFMTA.com/MuniFeedback. Under “Type of Feedback,” select “Complaint,” related to “Muni Service” to access the “Safety and security” topic and the specific topic of “Gender-based harassment.” You have the option to remain anonymous, or to request a follow up.

Your reports made on the form or by contacting 311 go directly to the SFMTA’s Security and Investigations Division. Information is confidential, but descriptions of incidents and behaviors may be shared with the San Francisco Police Department as necessary to support investigation and improve Muni safety.

Our staff will use the information provided in the report to internally investigate the incident, support the survivor and cooperate with law enforcement as needed. Staff will also analyze data from reports to identify and track trends and develop better safety approaches.

Personal Safety and Bystander Tips

  • Always stay alert and aware of your surroundings.
  • When traveling late at night or alone, sit close to the operator.
  • If someone is making you feel uncomfortable, move to a different part of the vehicle.
  • Ask for bystander assistance or call the operator for assistance when necessary.
  • If you see someone in a vulnerable situation or witness a possible incident, ask the individual if they are ok or need assistance. Offer to stay nearby.

The MuniSafe campaign is a multi-functional effort led by SFMTA’s Security Division to improve safety systems, processes and outcomes. SFMTA’s Safety Equity Initiative, announced in April 2022, is an integral part of the MuniSafe campaign. Learn more at SFMTA.com/SafetyEquity. If you have questions about this initiative, please email MuniSafe@SFMTA.com.



Published August 30, 2022 at 06:06PM
https://ift.tt/KIG6HeR
Labels:

Comments

Post a Comment

Popular posts from this blog

Reconnecting San Francisco Across Streets and Freeways

By
Reconnecting San Francisco Across Streets and Freeways By With limited space on San Francisco city streets, how can we ensure that current and future transportation options remain accessible and affordable to all? The San Francisco County Transportation Authority (SFCTA), the SFMTA and the San Francisco Planning Department are collaborating through ConnectSF in creating a template for an equitable, sustainable and effective future. Their Streets and Freeways Strategy examines approaches that support San Francisco’s Transit-First , Vision Zero , climate action , and equity goals .  The strategy complements the Transit Investment Strategy released in April 2021. SFMTA staff provided expertise in developing the strategy and is leading the Active Transportation component, exploring ways to build a connected network of bike and pedestrian routes across the city that make biking and walking safe and enjoyable. SFMTA staff from across the agency also developed strategies to ma
Post a Comment
Read more

Have Feedback on the COVID-19 Muni Temporary Service Plan?

By
Have Feedback on the COVID-19 Muni Temporary Service Plan? By Shalon Rogers In March 2020, due to unprecedented constraints on resources brought on by the COVID-19 pandemic, the SFMTA had to make significant transit service reductions. As of January 2021, the agency has been able to restore service to a level where 91% of San Franciscans are within a quarter mile of a transit stop. This is reflected in the SFMTA’s current  COVID-19 Temporary Service Plan .   ' COVID-19 Temporary Service Plan Map The SFMTA is committed to ensuring that our programs and services are  compliant with Title VI of the Civil Rights Act of 1964  and therefore do not have a discriminatory impact based on race, color or national origin. As part of this work, we conducted a Title VI service equity analysis to evaluate the current COVID-19 Temporary Service Plan. The results of this analysis will be presented to the MTA Board of Directors on May 4. The public is invited to attend and provide comments on
Post a Comment
Read more

Chinatown Connects to Muni Metro

By
Chinatown Connects to Muni Metro By Deanna Leo With the completion of Central Subway, customers will be able to ride the T Third Muni Metro all the way from Visitacion Valley to Chinatown. Starting November 19, when Muni Metro riders can first take Central Subway's special weekend service to Chinatown,  prepare to spend the day in Chinatown enjoying all its sights, sounds and flavors. There is so much to explore in the largest Chinatown outside Asia! Tourist attractions include the Dragon’s Gate, Old St. Mary’s Cathedral and Portsmouth Square, the site of San Francisco’s original customs house where today, members of the Chinese community spend the days singing or playing mahjong, a traditional and very popular tile-based game. Fans of Amy Tan’s novel, The Joy Luck Club, can meander the streets of Chinatown searching for the places where her story unfolds. On Wavery Place you can visit the First Baptist Church where the four mothers in the story meet to play mahjong. Muni M
Post a Comment
Read more