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Virtual Public Hearing on the Folsom Quick-Build Project

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Virtual Public Hearing on the Folsom Quick-Build Project By Benjamin Barnett Existing conditions of the project area that are slated for improvements. The SFMTA will be holding a Virtual Engineering Public Hearing   on the Folsom Quick-Build Project . This project is an effort to improve traffic safety and comfort for all people traveling along Folsom Street between Second and Fifth streets by implementing cost-effective and temporary design treatments that can be installed quickly. At the event you can learn more about the proposed changes, ask questions, or make official public comments. Virtual Public Hearing Details:    The interactive, online event can be accessed at any time during the two-week period listed below. Like the SFMTA’s in-person project open houses, when you access the event you will be able to learn more about the project such as the schedule, project background, and other aspects through virtual informational boards. The public will then h...
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Customer Service Kiosks Provide New Services

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Customer Service Kiosks Provide New Services By Lulu Feliciano A Customer Service Kiosk at Powell and Market As the city gradually reopens for business, the SFMTA has moved many of our customer service functions on-line. To support our customers who may need in-person service, we are now using three Muni sales kiosks as alternate locations for services previously only available at the Customer Service Center at 11 South Van Ness. Doing Business at our Reopened Customer Service Kiosks The COVID-19 pandemic impacted our city and our agency in countless ways and has required us all to adapt quickly. As an immediate response to the March shelter-in-place public health order and to minimize the risk of exposure for our customers and employees, the SFMTA Customer Service Center located was temporarily closed. Prior to the closure, the location served approximately 20,000 customers a month for citation payments, low-income fare and citation payment programs, Lifeline monthly pass sales...
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